FAQ

Take a look and see if any of your questions are on our page. If not, please feel free to reach out.


  • It all begins with a phone call. We're always happy to consult with you to build confidence, credibility, and trust.

  • We have more than 15 years of experience working with Internet technology.

  • This depends on many factors, not the least of which is exactly what you need. We don't believe in selling you something you don't want, or making your head spin with dizzying technology speak. Give us a call, let's discuss your project and your budget, today.

  • Sure, we’ve seen those ads too, but be wary of anyone who says they’ll build you a web site for such a low cost. There are increasing numbers of unscrupulous and unsavory characters out there giving web developers a bad name. What we do is incredibly complex and one shouldn't trust just anyone with that job. Remember, a consultation with StarNet Solutions is always free and we just might be able to prevent you from losing lots of money.

  • A content management system (CMS) enables you to manage the content on your website without needing to call your web developer, without needing to use any special software (other than your web browser), or need any advanced technical skill. When you use a CMS, you can add/edit/delete pages, upload images and be in control of your site.

    There are many types of CMSs available. At StarNet Solutions, we can build websites with this functionality.

  • An API or application program interface is a set of routines, protocols, and tools for building software applications that allow for one website to exchange information with another website. When processing credit cards, for example -- one uses an API to transfer the credit card information for processing from the website's server to the credit card processor's server.

  • This depends on what you need us to build for you. Depending on what we decide is best for your needs, our build time can range from a couple of days, a couple of weeks, a couple of months, or the work may continue indefinitely. It's always best to give us a call and discuss your particular needs.

  • We can build websites on popular open source frameworks, like WordPress, or we can develop a 100% custom coded application to handle almost any business need.

  • You do! You always own the code that we write for you. There are no hidden or recurring fees. We also always support our work.

  • No, and be cautious when other web design companies say they do.

    Most "real" hosting companies have million-dollar data centers with hundreds of employees, power redundancy, and 24-hour security.

    When a local web developer claims that they also host web sites, they’re almost certainly just a middleman for a real web host meaning that you will be paying their marked up prices. And, should you ever develop any kind of problem who will answer the phone at two o'clock in the morning? Can you expect for them to be on call 24/7?

    We believe in letting our clients choose the service providers they will be working with. We are happy to consult and refer our clients but we insist on making sure you own the keys to your castle.

  • No, and be cautious when other SEO companies say they can.

    a good SEO company will work to to improve your website ranking but one cannot guarantee that your website will reach a particular position on any search engine. If they do, be very skeptical. The first step in any SEO campaign is a competitor analysis. You cannot be guaranteed of anyting until you know what the competition is doing (and how they're ranking). Although we employ proven methods to improve website rankings, each site presents a unique set of challenges, and one should expect realistic results.

  • An SSL is the standard security technology for establishing an encrypted link between a web server and a client browser. This secure connection ensures that all data passed between the web server and the client browser is encrypted and protected against interception or alteration. This kind of connection is necessary if one wants to accept credit card payments on their website.


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